Gaming is entertainment — not addiction. kg99 believes every player has the right to enjoy gaming in a healthy and informed way. Our responsible gaming tools are here to help you stay in control.
All the tools to keep yourself safe at kg99 — right in your hands
Set your own daily, weekly, or monthly maximum deposit limit. Once set, the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Once you reach a set loss amount, gaming will automatically stop. This feature protects you from making emotionally driven decisions that lead to bigger losses.
Decide in advance how long you will play each day. When the time is up, the system will automatically alert you or end your session.
Take a break from gaming for anywhere between 24 hours and 6 weeks to clear your head. Your account will be locked during this period.
If you need a long-term break, you can close your account for 6 months to 5 years, or permanently. This is intentionally difficult to reverse.
Our Bangla-speaking support team is always here for you, no matter the issue. Reach out before things get worse.
Online gaming has become part of everyday entertainment for millions of people in Bangladesh. Sports Betting on your phone, enjoying Live Casino, or playing bingo — it's all more accessible than ever. But accessibility doesn't mean there are no limits. kg99 believes responsible gaming is more than a rule; it's a culture.
When gaming crosses the line from entertainment into addiction, it can cause serious harm to your personal, family, and financial life. We want every responsible player to enjoy the kg99 platform — and to know when it is time to stop.
We don't stop at just providing tools — our support team is ready to actively help with any issue you face.
If you notice any of the following signs in yourself or someone you know, it is time to pay attention. Taking action early makes it much easier to address the problem.
Take a break now. Use self-exclusion or contact kg99 support. This is not weakness — it takes courage.
Budgeting is the most important step in responsible gaming. Decide how much you can afford to spend before you start playing — and stick to that limit strictly.
Set a deposit limit at kg99 — your digital budget guardian. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Extra caution is needed if children or teenagers are in the home. kg99 strictly does not provide services to anyone under 18, but protecting your account on shared family devices is also your responsibility.
Many people think asking for help is a sign of weakness. In reality, it's the opposite — recognizing a problem and seeking a solution takes real courage. The kg99 support team will listen without judgment and respond with genuine care.
You are not alone. Many people in Bangladesh have been in the same situation and found their way out. The first step is always the hardest — take it today.
No issue is too small — do not hesitate to reach out. Our Bangla-speaking support team is available 24/7.
Chat with us via live chatSet your own gaming limits in just a few steps
Log in to the kg99 website or app with your username and password.
Click the profile icon in the top right corner and look for the "Responsible Gaming" option.
Deposit limit, loss limit, session time, or self-exclusion — choose whichever fits your needs.
Choose your preferred limit amount and duration. Lower limits take effect immediately.
Click the "Confirm" button. A confirmation message will be sent to your email.
If you run into any issues at any step or need further help, let us know via live chat.
Kg99 is always by your side for a healthy gaming experience. Join now and make use of our protection tools.